What are local business citations and why do they impact rankings?
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Citations are mentions of your business Name, Address, and Phone (NAP) on directories and maps (Google Business Profile, Apple Business Connect, Bing Places) and through data aggregators (e.g., Data Axle, Neustar/Localeze). Consistent citations strengthen entity trust and are a core signal for Map Pack visibility—driving more calls, direction requests, and local clicks.
What is NAP consistency and how do you standardize it?
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We lock a canonical NAP (legal name, street formatting, suite/unit style, primary phone) and align categories, hours, services, and URLs. That “single source of truth” is enforced across 70+ core directories and maps to remove mixed signals and boost authority.
Which directories, maps, and networks do you cover first?
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We prioritize Google Business Profile, Apple Business Connect, and Bing Places, then distribute via trusted data aggregators to top directories and industry/local sites matched to your services and city. Quality first—no spammy “hundreds of low-value” submissions.
How do you handle duplicate, outdated, or incorrect listings?
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We run a duplicate audit, verify ownership, and then merge, suppress, or remove conflicts (including legacy addresses and numbers). Actions are documented so you have a clear paper trail for future reference.
How quickly will I see results from citation work?
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Setup/cleanup typically takes 2–3 days. Propagation across networks and directories usually takes 2–6 weeks. Expect early gains in discovery searches and Map views, with compounding improvements as more sources refresh.
Do you support multi-location and service-area businesses (SABs)?
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Yes. We build location-specific profiles with consistent NAP, location pages, and categories. For SABs, we align service areas with real coverage and suppress hidden address conflicts to avoid ranking filters.
What do you need from me to get started?
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Your canonical NAP, categories/services, hours/holidays, website URLs (with UTM for GBP), logo/photos, and any known legacy addresses or phone numbers. Read-only access where possible; we’ll request ownership verification only when required.
Do you monitor and protect my listings after cleanup?
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We offer ongoing sync checks, change-lock policy, UTM-based reporting on GBP, and monthly snapshots of Map views, calls, and directions. We also alert you to third-party edits and revert them fast.
How much does Local Business Citations work cost?
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Your baseline audit is free. Rollout pricing depends on locations, legacy conflicts, and vertical/geo coverage. You’ll receive a fixed-scope quote with timelines after the audit.